While the definition of cloud computing is at best a bit fuzzy, the goal of cloud computing is extremely clear. As will be explained in this newsletter, complexity is the enemy of cloud computing. 11 cloud computing companies to watch In a recent article, Geir Ramleth the CIO of Bechtel stated that he benchmarked his organization against some Internet-based companies. That goal is to make a significant improvement in the cost effective, elastic provisioning of IT services. According to that article, "Bechtel operates 230 applications, and it runs 3.5 versions per application.

When you look at Salesforce.com, not only are they running one application, but they are running one version and they are only running it in one location," Ramleth says. That means it maintains approximately 800 applications at any given time. We don't see how Bechtel or any other IT organization will be able to fundamentally reduce cost and become more agile if it continues to offer a highly complex set of services. If his organization wants to make a change to some component of the IT infrastructure that supports one of the 230 applications they operate, they have to devote additional time to quality assurance to test how the change impacts each version of the application. In the example that Ramleth gave, his organization will incur significant extra cost in part because it has to allocate resources to support on average 3.5 versions of each application. Bechtel is not the only IT organization that supports a complex environment.

We believe that any IT organization that is serious about cloud computing has to get serious about simplifying the services that it provides. Many IT organizations utilize multiple WAN providers, develop a lot of custom applications, perform extensive customization of third-party applications, and have multiple systems for functions such as enterprise resource planning or supply chain management. What do you think? Is any effort being made to simplify that environment? Do you work in a highly complex IT environment? Write to us and let us know.

If you have a few minutes to fill out the survey, it will help us to cut through the hype and understand what IT organizations are actually doing relative to cloud computing. Also, we are performing a survey to help identify the concrete steps that IT organizations are taking to implement cloud computing.

While NASA is crashing into the moon to look for ice, it's also looking for the frozen stuff here on Earth, only in a much more conventional way. The flights are part of what NASA calls Operation Ice Bridge, a six-year project that is the largest airborne survey ever made of ice at Earth's polar regions. The space agency said on Oct. 15 it will start a series of 17 flights to study changes to Antarctica's sea ice, glaciers and ice sheets. Network World Extra:10 NASA space technologies that may never see the cosmosTop 10 cool satellite projects Researchers will work from NASA's DC-8, an airborne laboratory equipped with laser mapping instruments, ice-penetrating radar and gravity instruments.

NASA said data collected from the flights will fill in data gaps between the agency's Ice, Cloud, and Land Elevation Satellite, known as ICESat, which has been in orbit since 2003, and NASA's ICESat-II, scheduled to launch no earlier than 2014. ICESat is nearing the end of its operational lifetime, making the Ice Bridge flights critical for ensuring a continuous record of observations, NASA stated. Data collected from the mission will help scientists better predict how changes to the massive Antarctic ice sheet will contribute to future sea level rise around the world, NASA stated. The payload on the DC-8 includes the Airborne Topographic Mapper, a laser altimeter that can produce elevation maps of the ice surface. The Laser Vegetation Imaging Sensor maps large areas of sea ice and glacier zones. Other instruments flying include the Multichannel Coherent Radar Depth Sounder which measures ice sheet thickness and the varied terrain below the ice. A gravimeter will give scientists their first opportunity to measure the shape of the ocean cavity beneath floating ice shelves in critical spots of Antarctica.

Because airborne observations lack the continent-wide coverage a satellite provides, mission planners have selected key targets to study that are most prone to change. A snow radar will measure the thickness of snow on top of sea ice and glaciers, NASA stated. Sea ice measurements will be collected from the Amundsen Sea, where local warming suggests the ice may be thinning. According to NASA, the Antarctic continent may be remote, but it plays a significant role in Earth's climate system. Ice sheet and glacier studies will be flown over the Antarctic Peninsula and West Antarctica, including Pine Island Glacier, an area scientists believe could undergo rapid changes. The expanse is home to glaciers and ice sheets that hold frozen about 90 percent of Earth's freshwater - a large potential contribution to sea level rise should all the ice melt.

Compared to the Arctic, where sea ice has long been on the decline, sea ice in Antarctica is growing in some coastal areas. How and where are Antarctica's ice sheets, glaciers, and sea ice changing? Snow and ice have been accumulating in some land regions in the east. West Antarctica and the Peninsula, however, have seen more dramatic warming and rapid ice loss, NASA stated.

Down a road that winds through the rolling hills of western Pennsylvania, just across from a cow pasture, the bucolic scenery of Butler County is interrupted by a high chain-link fence topped with razor wire. A short distance beyond the security point, the road disappears into a gaping hole in a cliff face. Cars entering the compound are channeled into gated lanes before being searched by a guard. The hole is sealed off by the thick, steel bars of a tall sliding gate controlled by guards carrying semiautomatic pistols.

Behind steel doors Among dozens of red steel doors inserted in the rock face along corridors that create an elaborate subterranean honeycomb, you'll find Room 48, an experiment in data center energy efficiency. They are protecting a 25-foot-high passage that leads 22 stories down to Iron Mountain's main archive facility, which takes up 145 acres of a 1,000-acre abandoned limestone mine. Open for just six months, the room is used by Iron Mountain to discover the best way to use geothermal conditions and engineering designs to establish the perfect environment for electronic documents. The HVAC system uses the cool water of an underground lake hundreds of acres in size. Room 48 is also being used to devise a geothermal-based environment that can be tapped to create efficient, low-cost data centers. (For information on more companies using geothermal conditions to improve data center efficiency, see "Riding the geothermal wave.") There is no raised floor in Room 48. Instead, networking wires are suspended above rows of server racks and cooled both by the limestone walls and vents attached to ceiling-mounted red spiral ducts 36 inches in diameter. Outside light is beamed into the main aisle of the room through a long ceiling tube to reduce heat.

Facts on molecular chemistry and mineral properties roll off 61-year-old Doughty's tongue. Rows of server racks are encased in rectangular metal containers that trap electrical heat and force it up through perforated ceiling tiles, allowing the 55-degree limestone roof to absorb heat that otherwise would build up in the 4,100-square-foot room. "Limestone can absorb 1.5 BTUs per square foot," Charles Doughty, the vice president of engineering at Iron Mountain, said during a recent tour of the facility by Computerworld. He has worked as a technologist and archivist in the tunnels of the one-time mine for 37 years, studying thermodynamics in an ever-evolving effort to create the perfect environment for storing paper and electronic records. The furniture and carpeted floors contrast sharply with a rough-hewn wall of prehistoric rock. An underground office Doughty's underground office is adorned with dark wood furniture that's upholstered in the type of rich leather befitting his executive status. The office sits just off a larger room filled with cubicles that also butt up against rock walls, which are painted white to better reflect light and suppress any limestone dust.

Like the other 2,700 workers here, Doughty traverses miles of roadways and tunnels in golf carts. The Underground, as the mine is called by employees, has its own cafe and a fire department with three engines. Iron Mountain employs just 155 people in The Underground, the rest work for companies renting space in the facility. He calls it "the best job in the world. An endurance kayaker who owns a working 30-acre farm and is training for an iron-man competition, Doughty is an idea man in a subterranean environment. I only get to create ideas.

And during a 100-million-year period, billions of tiny crustaceans died, their skeletons settling to the ocean floor, fossilizing and creating layer upon layer of limestone. Other people do the work to make it happen. " From mine to storage Four hundred million years ago, a teeming ocean covered this area. In 1902, U.S. Steel began blasting out that limestone for use in the production of metal for skyscrapers, railways and the rest of the nation's booming infrastructure. The company quickly saw a business opportunity in renting out mine space to other companies and to the U.S. government for vital-records archiving. By 1950, U.S. Steel ceased mining operations and began using the man-made caverns to protect its corporate records from the Cold War-era threat of atomic bombs. Thus was born in 1954 the National Storage Company.

There, in 1951, Herman Knaust opened the Iron Mountain Atomic Storage Corp. More than four decades later, in 1998, it was bought by Iron Mountain, which had itself started under similar circumstances in an iron ore mine in upstate New York. While the Iron Mountain facility in Pennsylvania may best be known as the home to the photographic collection of Bill Gates' Corbis Corp. venture, it also houses the records of countless corporations and highly sensitive government agencies in its array of tunnels. One of his latest ideas is to drill a shaft from the hillside down to the mine's lake and allow winter air to turn it into a slushy mix that can be used during summer months to dissipate heat in the mine's data centers. Doughty is focused on creating the most naturally efficient data center. Unlike other limestone mines which are normally covered in layers of porous sandstone, The Underground was blessed with a roof of shale, which acts as natural umbrella.

The subterranean lake is an anomaly created by groundwater that moves by osmosis into caverns at the low point of the mine where, at depths of four to eight feet, it spans hundreds of acres. Water is absorbed into the ground around the mine, instead of through its ceiling. For now, Iron Mountain uses the lake water in a motorized chiller tower from Krack Corp. to cool hot air coming from data center ducts. While there are four other data centers in the mine, the subterranean facility's dehumidified air and cooler temperatures were initially only seen as advantageous to storing paper, photos, film and microfiche, which under the right conditions could last 2,000 years, according to Doughty. But Doughty believes the 50-degree water could eventually be circulated to the data center and back to the lake to naturally expel heat, eliminating the need for any HVAC system. "We'd like to get to the point where we expend no energy for cooling," Doughty explained. The mine's natural environment wasn't used to disperse heat and reduce energy consumption in data centers - until Room 48 opened.

It creates its own wind through the use of alternating hot-air and cold-air server rack aisles. Room 48 Room 48 is starkly quiet compared to typical data centers. There's no need for fans in the room, since the high static air pressure differential between the aisles separating rows of server racks naturally causes cold air to drop and hot air to rise through the perforated ceiling tiles and vents that run parallel along air ducts. That move also freed up about 30% more space, Doughty said. Iron Mountain also removed power distribution units and cooling transformers - common in other data centers - from inside the data center and located them outside to further reduce heat.

By setting the room's return air temperature to 75 degrees, Iron Mountain cut energy consumption for cooling by between 10% and 15% compared with the company's traditional data centers. The natural cooling also allowed Iron Mountain to boost power in the room to 200 watts per square foot, more than 50% above the 125 watts per square foot used in the other data centers located in the mine. They operate between 70 and 72 degrees. Room 48 also cost about 30% less to build than they did because the design favored efficiency and cost reduction over specialty equipment. Iron Mountain also installed low-energy T8 fluorescent lamps enclosed in tubes to reduce convection, although most of the time the room is dark because lights are controlled by motion sensors in each aisle. For example, instead of buying expensive electrical equipment designed specifically for data centers, Iron Mountain went to the same electrical supply stores any electrician would frequent to purchase K-rated transformers or electrical load centers. "Anything you buy for a computer room is expensive," Doughty said.

While the mine's water isn't yet being used to directly cool server racks, Doughty said that will be incorporated into future design changes. And he expects that geographical positioning using locations where natural cooling or energy resources can be exploited for efficiency will be the future of new data center construction. He's convinced that all data centers will shift toward water-cooled racks. Riding the geothermal wave Iron Mountain is just one of several such experimental efforts under way using geothermal conditions to power or improve the cooling efficiency of data centers. The ACT operation has a 4,000-square-foot raised-floor data center cooled by a geothermal "bore field." The bore field consists of holes drilled into the earth and a closed-loop piping system filled with water or coolant that uses the cool underground conditions to exchange heat. In February 2008, American College Testing (ACT) in Iowa City, Iowa was the first data center in the U.S. to be awarded the Platinum certification in the Leadership in Energy and Environmental Design (LEED) program, a voluntary rating system for energy efficient buildings overseen by the U.S. Green Building Council.

ACT isn't alone; other companies approved for Platinum status include Citigroup data center in Germany and Advanced Data Centers in Sacramento. The technology, called Enhanced Geothermal Systems, replicates naturally occurring pockets of subterranean steam and hot water by fracturing hot rock and using the resulting steam to produce electricity. Google is hot on the technology as well and has invested more than $10 million in three companies developing geothermal energy systems. And in July, Microsoft opened a 700,000-square-foot data center in Northlake, Ill., that uses outside air as part of the cooling system. People who can leverage the geographic location or a subterranean location will achieve the greatest benefit." Interest in geothermal technology isn't surprising, said Doughty. "Energy costs are increasing exponentially so that the cost to operate the data center is becoming the greatest cost.

Security researchers have spotted the Zeus botnet running an unauthorized command and control center on Amazon's EC2 cloud computing infrastructure. They got onto Amazon's infrastructure by first hacking into a Web site that was hosted on Amazon's servers and then secretly installing their command and control infrastructure. This marks the first time Amazon Web Services' cloud infrastructure has been used for this type of illegal activity, according to Don DeBolt, director of threat research with HCL Technologies, a contractor that does security research for CA. The hackers didn't do this with Amazon's permission, however.

DeBolt declined to say whose Web site was hacked to get onto Amazon's cloud, but the Zeus software has now been removed, he said. Variants of this malware have been linked to more than US$100 million in bank fraud in the past year. Zeus is a password-stealing botnet. He thinks the hackers may have just stumbled on a Web site with a security vulnerability - they may have hacked the site's software or simply stolen an administrative password from a desktop computer to get on the site. "I think it's more a target of opportunity than a target of choice," he said. Although this didn't happen in this case, law enforcement officials worry that criminals might start using stolen credit cards to purchase cloud-based computing services from companies such as Amazon. In the past few years, law enforcement takedowns and bad publicity have made it harder for many criminals to host their back-end infrastructure in legitimate or even semi-legitimate data centers, so they have moved to Web based services.

In August, security vendor Arbor Networks spotted a botnet that used Twitter to issue commands to hacked computers. Security experts say that criminals will probably seek out new Web services to use in 2010.

The number seemed staggering, but there it was. That was the conclusion of the Government Accountability Office in a report issued this week on the status of some of the Census Bureaus key systems. The cost of conducting the census has, on average, doubled each decade since 1970. If that rate of cost escalation continues into 2020, the nation could be looking at a $30 billion census. NetworkWorld Extra: Seven advanced car technologies the government wants now "Rigorous planning and perhaps even a fundamental reexamination of the census might be required because the current approach to the national enumeration may no longer be financially sustainable," the repot stated.

Problems with accurately estimating the cost of address canvassing are indicative of long-standing weaknesses in the Bureau's ability to develop credible and accurate cost estimates for the 2010 Census. While the GAO report was generally positive on current plans for next year's census, it was critical of the Bureau's cost estimating ability. Accurate cost estimates are essential to a successful census because they help ensure that the Bureau has adequate funds and that Congress, the administration, and the Bureau itself can have reliable information on which to base decisions, the repot stated. The GAO noted that automation and IT systems will play a critical role in the ability of the Bureau's ongoing work to extract address lists, maps, and provide other geographic support services. The GAO noted that the Bureau's estimate lacked detailed documentation on data sources and significant assumptions, and was not comprehensive.

But the GAO said the database and other software testing critical to such systems was incomplete. Based on the expected mail response rate, the Bureau estimates that over 570,000 workers will need to be hired for that operation. The GAO noted to that one of the Bureau's largest cost will come from the census field operation next summer that looks to gather data from people who didn't respond to the census questionnaire. The FBI currently charges the Census Bureau $17.25 per person for each background check for these employees.